Privacy Policy
Last updated: June 2026
1. Overview
BayDesk respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
2. Information we collect
We collect account information (such as your name, email, and shop details), business data you enter (customers, jobs, invoices), and technical data needed to operate the service (logs, device/browser information, and usage patterns).
3. How we use information
We use your information to provide BayDesk, authenticate users, process subscriptions, respond to support requests, improve reliability, and comply with legal obligations.
4. Data isolation and security
Each shop's data is isolated using row-level security in our database. Traffic is encrypted in transit, and access to production systems is restricted to authorized personnel.
5. Third-party services
We use trusted providers for hosting, authentication, payments, and email. Those providers process data only as needed to deliver their services to BayDesk.
6. Retention and deletion
We retain your data while your account is active. If you close your account, we delete or anonymize personal data within a reasonable period, except where retention is required by law.
7. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.
8. Contact
Privacy questions? Email baydesk.app@gmail.com or visit our contact page.